FAQ

All goods can be returned within 14 days upon receiving the items:

• Fill out the cancellation form and send it to our customer service via Fax _ or via e-mail _ Each shipment contains a return form and postage for free returns
• Please complete the return form and attach it to the return shipment
• Refunds will be made after receipt and verification of your shipment

Please contact our customer service at +49 3521 468 600 or via the contact form. 

Link to cancellation policy