FAQ

  1. I have requests and suggestions. Who do I contact?

    Please send your requests and suggestions to our customer service at +49 3521 468 6630.

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  2. How and when can I reach Meissen’s customer service?

    Monday to Friday: 8 am - 8 pm CET

    Saturday: 10 am - 7 pm CET

    Sunday: closed, except

    •  approximately 6 weeks before our christmas special period and our spring special period

    From now on, the following holidays will be closed next to the 1st and 2nd Christmas holidays:

    •  3rd of October
    •  1st of January

     

    Telephone: +49 3521 468 6630

    E-mail: service@meissen.com

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