Accessibility Statement

Staatliche Porzellan-Manufaktur Meissen GmbH, Talstraße 9, 01662 Meissen, Germany (www.meissen.com, phone: +49 3521 468-0, e-mail: service@meissen.com) is committed to making its website www.meissen.com accessible in accordance with the German Accessibility Reinforcement Act (Barrierefreiheitsstärkungsgesetz, BFSG). This accessibility statement applies to the website www.meissen.com.

Level of Compliance with Accessibility Requirements

The website www.meissen.com is partially compliant with the requirements of the Accessibility Reinforcement Act (BFSG) due to the non-compliances and exemptions listed below.

Non-accessible Content

The content listed below is not accessible for the following reasons:

• PDF documents: Some embedded PDF documents are not accessible (e.g. missing tags, lack of reading order).
• Videos: Some embedded videos currently lack subtitles or audio descriptions.
• HTML markup: Some errors in the HTML code may interfere with the use of assistive technologies (e.g. screen readers).
• Images without alternative text: Some images lack alt attributes or ARIA labels.
• Forms and controls: Certain components are not fully operable via keyboard navigation.
• Complex layouts and dynamic modules: Some modules are based on third-party software and require extensive adaptation.
• Older content before 28 June 2025: Archived content is exempt under Section 1 (4) No. 5 BFSG.

Reporting Barriers, Feedback and Contact Information

Would you like to report a barrier or request content in an accessible format? Please contact us:

• E-mail: barrierefreiheit@meissen.com
• Phone: +49 3521 468-0
• Postal address:
  Staatliche Porzellan-Manufaktur Meissen GmbH
  Reference: "Report a barrier"
  Talstraße 9
  01662 Meißen
  Germany

Market Surveillance Authority

To fulfill the tasks of the Accessibility Reinforcement Act, the federal states of Germany are currently establishing a joint authority. The Market Surveillance Authority for Accessibility of Products and Services (MLBF) is scheduled to begin operation as a new public-law institution on 28 June 2025, based in Magdeburg, Saxony-Anhalt. This is subject to ratification of the state treaty on the implementation of the BFSG by all federal states. Preparatory steps are currently underway in all states.

Contact (Until Formal Establishment of the MLBF)

Until the MLBF is formally established, you may address your inquiries or reports to:

Ministry of Labour, Social Affairs, Health and Equality of the State of Saxony-Anhalt
Department 3 "Social Affairs and Occupational Safety"
Attn: Robert Richard
Turmschanzenstraße 25
39114 Magdeburg
Germany
Phone: +49 391 567 4530
E-mail: MLBF(at)ms.sachsen-anhalt.de

Your inquiries will be forwarded to the competent authorities.

This statement was created on 1 June 2025.