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Customer Service Customer Service - FAQ

  1. How and when can I reach Meissen’s customer service?

    Monday to Friday: 9 am - 6 pm CET

    Saturday: 10 am - 4 pm CET

    From now on, the following holidays will be closed next to the 1st and 2nd Christmas holidays:

    • 3rd of October
    • 1st of January

    Telephone: +49 3521 468 6630

    E-Mail: service@meissen.com


  2. I have requests and suggestions. Who do I contact?

    Please send your requests and suggestions to our customer service at +49 3521 468 6630.